Microsoft’s cloud outage has affected Outlook, Exchange Online, SharePoint, and Teams, and the company is still working to restore normal service after nearly half a day. Charles Lamanna, Microsoft’s Executive Vice President of Business and Industry Copilot, Agents, and Platform, apologized for the disruption and said there was no indication of malicious activity or a cyberattack.
Service recovery remains incomplete
The disruption first hit Microsoft Teams, and Microsoft later confirmed problems with Exchange Online and Outlook. The company said users had trouble reaching their mailboxes through multiple connection methods, and customers in different regions were affected. Microsoft’s latest service updates say the recovery measures have not delivered sustained results, and some changes meant to improve stability are not working as expected.
The company is now investigating other ways to restore capacity. It has also said the outage has affected certain Exchange-dependent features in Teams, SharePoint Online, Microsoft 365 Copilot, and other services.
What Microsoft has confirmed so far
Microsoft said the incident did not show signs of malicious or cyber activity. It also said access to files stored directly in SharePoint remains functional. At the time of writing, Microsoft had not given a definitive timeline for full recovery.
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